Check-in is at 14pm
Check-out is at 12pm (noon)

Cancun is the nearest airport, and Tulum is located 1.5 hours south of the Cancun airport by car.

Yes, a valid passport is required to pass through Mexico. Please make sure to pack yours!

We can arrange ground transportation for you, through reliable and comfortable services.

Yes, we have electricity and internet connection 24/7

Yes the outlets here in Mexico are the same as in the USA so you do not need to bring any kind of converter or adapter for charging your devices unless you are coming from other countries. Please limit your items to low voltage pieces.

Yes, all our rooms are air-conditioned, and lot of fans.

Yes, we accept credit cards, bank transfers, paypal and cryptocurrency (bitcoin, dash and ethereum)

Most local establishments accept credit cards but are best paid in cash.

Yes, most places accept US Dollars but you will be given your change in Mexican pesos. We advise changing your money to pesos or taking pesos directly from the ATM machines located at the airport and in the town of Tulum.

While we cannot predict the weather, it is usually sunny and comfortable here on the beach. July, August and September are the hottest months and December, January and February are the breeziest, especially in the evenings. Tropical showers are expected in August, September, October and November, but they usually pass quickly, leaving clear blue skies, lots of warmth and sunshine. The following link gives average temperatures and precipitation throughout the year. See www.weather.com for current forecasts.

We have a very good doctor in town. There are two hospitals and other clinical specialists.